Close account

Thinking of leaving? Here's how to cancel or close your Beach account.

How to cancel

If you’re not happy with Beach after creating your account, you have up to 30 days to cancel your pension pot, and 14 days to cancel your ISA, non-ISA or Junior ISA. No fees will be charged during this time.

Here’s how to cancel:

1. Login and navigate to settings (click the icon of a person in the top left corner)
2. Select Account settings > Account > Close account
3. You’ll then be directed to confirm and close your pots
4. Any money added will be sent back to your bank account. If your money was invested, we’ll sell your investments, and you’ll get back the current value
5. If you’ve initiated a transfer, we’ll cancel the transfer, or if already received, send it back to your existing provider (if they accept it)
6. That’s it. We’ll close your account when your money has been transferred. This will take around 10 working days due to selling investments and the bank transfer process

If you’ve initiated a transfer from another provider to Beach, and just want to cancel the transfer, get in touch with us at [email protected], and we’ll cancel the transfer, or if it’s already received, and still within 30 days for a pension and 14 days for an ISA, we’ll aim to send it back to your old provider (if they accept it), otherwise you can initiate a transfer from your existing or new provider, who will get in touch with us to arrange the transfer.

How to close your account

Thanks for saving with Beach, and we’re sorry to see you go, and hope we’ve helped you on the right path to a better financial future.

If you’d like to close your account, you can do this easily within the app. Here’s how:

1. Login and navigate to settings (click the icon of a person in the top left corner)
2. Select Account settings > Account > Close account
3. You’ll then be directed to withdraw your money from your non-ISA pot(s) if you have any saved. You can also transfer your ISA or Junior ISA to another provider without withdrawing money, you can do this by contacting your new provider, and they’ll get in touch with us to transfer it
4. If you have a pension pot, you’ll also need to transfer your pension to a new provider. You can do this by asking your new provider to transfer your pension from Beach to them, and they’ll get in touch with us. You cannot withdraw money from your pension pot to your bank account
5. After you’ve initiated your withdrawal, confirm your account closure, and that it’s. Your account will be automatically closed once the withdrawal takes place

If you need help, get in touch with us through the app, or email [email protected], and we’ll get back to you shortly.